Twin Trace — Support

My progress didn't carry over to my new device.

Twin Trace syncs your progress automatically through iCloud — no login needed. Make sure both devices are signed in to the same iCloud account (Settings → your name → iCloud). Sync can take up to a minute after you finish a level, so give it a moment before switching devices.

I reinstalled the app and my progress is gone.

As long as you were signed in to iCloud before deleting the app, your progress restores automatically a few moments after reinstalling. If it doesn't appear right away, close and reopen the app once while connected to the internet.

I bought points or the Pro upgrade but don't see it.

Purchases are tied to your Apple ID. If a purchase didn't apply, reopen the app while connected to the internet and it will restore automatically. Still stuck? Email us with your purchase date and we'll sort it out.

How do Hints and Solve work?

Tap HINT to reveal one correct connection, or SOLVE to reveal the full solution so you can study it. Earn more points by watching a video or through the in-app Store.

What is the Daily Challenge?

A fresh puzzle every day. Everyone gets the same puzzle each day, so come back daily to keep your streak going. Once you solve today's, a new one unlocks tomorrow.

Can I change the language?

Yes. Twin Trace is available in English, Hindi, Spanish, Portuguese, Indonesian, French, German, Japanese, and Korean. Open Settings inside the app to switch.

Do I need an account or an internet connection?

No account and no login, ever. The game is fully playable offline — an internet connection is only needed for iCloud sync and Store purchases.